37007 South Oak Street - Kennewick, WA 99337   -    Toll Free:  (800)523-9944  Direct: (509)586-3659  Fax: (509)586-7774

Technical Support FAQ's

Q:    My hot foil machine will not heat up.  What should I check?
A:    Make sure the machine is plugged in to a proper outlet and turned on.

Q:    My machine is on and hot, but not hot enough to release the foil.  What do I do?
A:    Make sure that your machine is not located near a fan or air conditioner.  On a GS-491K, the dial should be set to about 6 to 6 1/2.  On a ProPrint 31 or Super Printmaster GS-703C, the thermometer should read 225°F to 250°F.  Re-adjust the temperature as needed (see user manual for specific instructions).

Q:    The foil will not advance.  What do I do?
A:    Check to make sure the foil advance is adjusted properly (see user manual for instructions).

Any questions  regarding any Veach Company or Jones Company products please call us at:

         Toll Free 1-800-523-9944 Monday - Friday 8am - 4:30pm Pacific Standard Time

Note: Pricing as of Feb 2010, Pricing Subject to Change at any time. Please call or email.

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Copyright © 2010 Veach Company
Last modified: 05/20/10